Support

We’re a small team and we read everything. Email us any time and we’ll get back to you, usually within one to two business days.

Frequently asked

How do I get Listed for an event?

Open the event in the app and tap Get Listed. Public events approve you instantly; for private events the host approves each guest. Once you’re Listed, your pass is ready at the door.

How does verification work?

Verification is a one‑time fee — pay in the app or on the website (Settings → Get Verified). For a personal account, Stripe Identity scans your government ID to confirm you’re a real person and grants your blue check; a business connects Stripe, which verifies the business and its representative for the gold check. Your ID is used only to confirm it’s you — it’s never shown on your profile or stored by us.

How do I delete my account?

In the app, go to Settings → Delete account. This removes your profile, events, messages, and related data. A small amount of information may be kept briefly for safety and legal compliance, then deleted.

How do I report someone or something?

Use the report and block options on a profile, message, or event in the app. You can also email us and we’ll follow up quickly.

I’m having trouble signing in.

LiSTED uses one‑time codes sent by SMS or email — there’s no password. If a code doesn’t arrive, check your number/email in the app, wait a moment, and request a new one. Still stuck? Email us below.